We love our runners and want to accommodate where possible so we offer the following deferral, refund and transfer policies. Please take a moment to review all of the options.

• 100% refund through the Refund Protection Policy
• Request a 50% withdrawal refund
• Deferral into a not yet sold out CMTR race
• Transfer your entry to another athlete
• Transfer your entry to a different distance

A. 100% refund through the Refund Protection Policy

A 100% refund is only available to those who purchased the third party Refund Protection Policy offered at the time of registration.

You can make your refund claim through this link: Request My Refund

If the reason for withdrawing is not covered under the Refund Protection's policy terms, you can still
make a request for a 50% withdrawal refund, defer your entry, or transfer your bib to another runner.

NOTE: Claims should be made within 30 days after a covered reason first begins and may require supporting documents (i.e., doctor’s note).

B. Request a 50% withdrawal refund

If you wish to withdraw, but did not purchase the Refund Protection Policy, or if your policy claim was denied, you can request a refund for 50% of your registration fees. The deadline to request a 50% withdrawal refund is May 20, 2025.

To make a 50% withdrawal refund request, email run@trailrunning.ca.

C. Deferral into a not yet sold out CMTR race

You can defer your entry into a not yet sold out CMTR race (excluding
the Squamish 50) up to but not including next year’s WHM.

To receive a 100% deferral of fees, please make your deferral request up to 30 days before the WHM race day. Between 14 to 30 days before WHM race day, you can defer 50% of race fees.

Entries can only be deferred a single time, to a single event.

To make a deferral request, email run@trailrunning.ca.

D. Transfer your entry to a different athlete

The deadline to transfer your entry to a different athlete is May 20, 2025.

• Existing athlete finds new athlete to take their spot
• Existing athlete goes to Online Registration Page
• On the right side of the page, click TRANSFER button
• Existing athlete signs in to Race Roster Account
• ​Choose new athlete tab
• Enter email address of new athlete
• New athlete watches for email from Race Roster stating transfer initiated
• New athlete clicks link in email and completes transfer forms, makes payment (including transfer fee)
• Original Athlete is refunded once the transfer process is completed by the new athlete

NOTE: There is a $10 administration fee to transfer to a different athlete.

D. Transfer your entry to a different distance

The deadline to transfer your entry to a different distance is May 20, 2025.

• Go to Online Registration Page
• On the right side of the page, click TRANSFER button
• Sign in to Race Roster Account
• Choose new sub event distance that you would like to participate in
• Complete transfer forms

NOTE: For athletes upgrading to a longer distance, you will be prompted to pay for the fee difference during the transfer. There are no refunds when downgrading to a shorter distance.